Support
Last updated: 2026-10-26
Email [email protected]. We answer within 2 business days. In the game, Settings > Support fills in your device model and game version for you.
Common questions
My purchase is missing
Open Settings > Restore purchases while signed in to the same Apple ID or Google account you bought with.
How do I get a refund?
Payments go through Apple or Google, so refunds are requested from them: Apple, Google Play.
Are the other players real people?
No. Every rival is a computer character, and the game works without an internet connection.
I think a biology fact is wrong
Please tell us: email the card's name and what you think is wrong. A biology teacher reviews the content, and we fix mistakes in the next update.